Privacy & Cookies Policy
The Personal Data We Collect
Decksaver.com may request or collect personal information from online users in a variety of ways, including the following:
- Personal data enabling us to get in touch with you (“contact data”). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers.
- Decksaver.com website user account data (“account data”). The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences.
- Transaction data, including purchases of goods and/or services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details.
- Personal information relating to any communication that you send to us, or that we send to you (“communication data”). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
- Website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.
Purposes of Processing Personal Data
We may process the personal data we have gathered for the following purposes:
- Operation of our website – for the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation.
- Relationships and communications– for the purpose of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling.
- Direct marketing – for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes.
- Research and analysis – for the purposes of researching and analysing the use of our website, products and services.
- Record keeping – We may process your personal data for the purposes of creating and maintaining our databases, making back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.
- Security – for the purposes of security and the prevention of fraud and other criminal activity to protect our website, services and business and the protection of others.
- Legal claims, compliance and vital interests – for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
Who Has Access To Your Information?
Under no circumstances will we directly disclose or sell your personal information to any third party without your prior permission. We are strongly against any form of internet ‘spam’ and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR). We will not sell or provide your information to third parties for marketing purposes.
Cookies are used for storing information arising in connection with the end user device in question. This does not mean that they give us direct information about your identity. Cookies are used to improve your user experience while visiting our website. We may use so called session cookies to detect that you have visited individual pages of our website. These cookies are automatically deleted after you leave our website.
We also use temporary cookies to optimise our user-friendliness; these cookies are stored on your end user device for a certain pre-defined period. If you revisit our website to use our services or to look for information, we can detect automatically that you are a returning visitor to our website and that we have stored your inputs and settings so you do not have to enter them again.
The data processed by cookies are required for the specified purposes to maintain our legitimate interests and third-party interests according to Article 6 (1)(f) of the GDPR.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. In many cases you can download plug-ins that help you manage cookies and tracking in your browser. You can obtain up-to-date information about blocking and deleting cookies via these links:
Blocking all cookies may have a negative impact upon the usability of our website. If you block cookies, you may not be able to use all the features on our website.
Cookies Used By Our Service Providers
We use Google Analytics to collect information about use of this website, such as how often users visit the site, what pages they visit, when they do so and what other sites they used prior to visiting. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. The software plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site. This cookie cannot be used by anyone but Google Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve services on this website. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Third Party Services Working On Our Behalf
We may pass your information to our third party service providers, or other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example processing payments and for shipping purposes). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
Special offers and updates
Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, Decksaver gives them the opportunity to opt-out from receiving these types of communications.
Children’s Online Privacy Protection Act (“COPPA”)
Privacy Policies Of Other Websites
You are responsible for the security of your Customer ID and password. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.
Email: [email protected]
Telephone: +44 (0)113 248 9994
Or write to us:
C/O Vacform Group (Yorkshire) Ltd,
Unit 1-5 Felnex Square,
Felnex Industrial Estate,
Leeds LS9 0ST,
The Decksaver website and registered trademark is owned and operated by Vacform Group (Yorkshire) Limited.
We are registered in England & Wales under the company number 0904863.